Important: Contact your health insurance provider to see if you qualify for a reimbursement for our COVID-19 Test Kits.

FAQs

frequently Asked Questions

Oral Swab

It is safe if you accidentally swallow the mouth wash.

It is safe if you accidentally swallow the mouth wash.

Read your results in 15 minutes. There is a possibility for you to see your results sooner. Do not read after 15 minutes.

You will only need to test once. However, the CDC recommends that if you have been exposed to test again 3 days later. There are two tests within the package for you to follow this suggestion.

No but, the CDC does recommend if you have been exposed to test 3 days later.

All ages may take the test. Children under the ages of 12 are recommended to have adult supervision.

Yes, every product has an expiration date on all packaging.

Nasal Swab

Yes, you need to use the swab in both nostrils.

The app will provide a visual interpretation of your results in order to determine them correctly.

You must swab each nostril for 15 seconds and rotate the swab 5 times.

You will only need to test once but the CDC recommends that if you have been exposed to test 3 days later. 

Receive your results in 10 minutes. Results should not be read after 15 minutes.

You will only need to test once. However, the CDC recommends that if you have been exposed to test again 3 days later. There are two tests within the package for you to follow this suggestion.

Anyone under 2 years of age should not take this test. Children under the ages of 13 are recommended to have adult supervision.

If you received an invalid result, you will need to retest or consult with your healthcare professional.

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